Recent Articles
Failure to upgrade with a "No valid systems... with a valid System ID" message
If attempting to upgrade Intelligent Agent from an earlier version to 6.0.59 or later, then the following message may be seen in the installer: This likely means that your licence hasn't been updated to include your current System ID as is now ...
Style Example - Bootstrap & Variable Width
Minimum Width Full Screen Description This Stylesheet contains 3 main sections; A left aligned panel which contains general instructions or notes to the User, the controls that form this panel would tend to be present on every page of the Workflow as ...
Style Example - Form
Description This Stylesheet has been designed to give a webform-like feel to the pages, with a minimalist and segmented design approach to provide a functional Workflow that is still aesthetically appealing. If lots of content or data capture is ...
Script Styling Examples using CSS
With the release of version 6.0.53 of Intelligent Agent, it is now possible to control the default styling for a Script using a CSS Stylesheet. This allows for styling to be applied to both default/built-in classes and for the creation of custom ...
First Contact Checklist
First Contact Checklist Before logging a ticket with the Awaken Helpdesk, it is recommended that the following checks and considerations are made. Including this information when the ticket is initially logged will assist the Awaken Support team in ...