Recent Articles
Search for Credit Card numbers in transcript
There might be times when your PCI DSS process failed, and a credit card number ends up in a recording. In order to identify calls with potential credit card numbers in Awaken Conversations, you can bookmark regex expressions to search for credit ...
S3 Bucket Replication
The Awaken PS team will provide the following information S3 Bucket Name AWS Account ID Attached file includes the document to follow to complete the replciation setup.
Creating IAM Role
Create an IAM role with the following trust relationship: { "Version": "2012-10-17", "Statement": [ { "Sid": "", "Effect": "Allow", "Principal": { "Service": "s3.amazonaws.com" }, "Action": "sts:AssumeRole" } ] } Create a policy as follows, replacing ...
S3 Bucket Replication from Customer owned bucket to Awaken owned bucket
Basic outline of steps Awaken PS provide customer with bucket ARN, and IAM role/policy details Customer sets up IAM role and policy and provides Awaken with the role ARN Awaken Infrastructure adds IAM role ARN to variable in terraform and this sets ...
Style Example - Bootstrap & Variable Width
Minimum Width Full Screen Description This Stylesheet contains 3 main sections; A left aligned panel which contains general instructions or notes to the User, the controls that form this panel would tend to be present on every page of the Workflow as ...